Returns & Exchanges

At Game On Family, we want your team to look their best, which is why we offer a 30-day window for returns or exchanges on all unworn fashion items. Please ensure all original tags are attached and the garments are in their original condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully fold your items and place them in the original shipping bag or a similar secure mailer, ensuring the packing slip is included inside.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and secure it firmly to the outside of your package, covering any old shipping marks.

• 4.
  Ship and Track

  Drop your package off at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.